How an award-winning team at Specsavers improved efficiency and boosted morale

By - 02 Oct 2018

If you’ve ever needed to wear glasses there’s a good chance you will have heard of Specsavers.

Founded in the UK in 1984, the company delivers high quality, affordable optical and hearing care via partnerships with nearly 2000 locally-run stores across Europe, Australia and New Zealand.

Their award-winning Retail Learning Design team are tasked with designing and building online and classroom-based learning events for their 22,000 colleagues worldwide. The work is varied, ranging from the creation of online classroom sessions, through to shooting and editing videos, and creating infographics and animations.

The team produce educational content for their 22k Specsavers colleagues

 

With multiple projects on the go at any one time, the team were using spreadsheets to manage their resources, but we all know what a headache that can be. Jamie Egan, Retail Learning Design Team Manager explains: “Shared spreadsheets are open to human error mistakes and the spreadsheets getting locked out or corrupted. Also, it isn’t possible to simply drag and drop when you need to move your bookings”.

“Resource Guru has definitely improved team morale. They can now focus on being creative and designing, and less on administration”.

Realising they needed a better way to manage their resources, they started looking at new options and decided to try Resource Guru. The experiment was a success.

“Time is an important commodity for a designer in my team and to our business. Thanks to Resource Guru we have been able to accurately map the time an individual designer needs to work on a project. This has led to multiple efficiencies in our content production and has made life a whole lot easier for our design function.”

“Thanks to Resource Guru we have been able to accurately map the time an individual designer needs to work on a project. This has led to multiple efficiencies in our content production and has made life a whole lot easier for our design function.”

Rather than trying to fight the limitations of spreadsheets, the team now manage projects, meetings and time off quickly and easily on a powerful drag and drop schedule. “Resource Guru is simple to use and maintain. We get a clear sight of who is working on projects, and when they’re busy or available.”

Resource Guru has made the resource scheduling process much more efficient, with Jamie estimating that he’s saving at least 6 hours per month compared to their spreadsheet system. Even small changes in process are adding up: “Quickly adding projects and resources – it sounds simple but I can now schedule resources while I’m on a call or in a meeting”.

Saving time also has the added bonus of boosting the team’s overall happiness. “[Resource Guru] has definitely improved team morale. They can now focus on being creative and designing, and less on administration”.

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Hi, I'm David, I work in Growth Marketing at Resource Guru. Please feel free to leave comments or get in touch - I'd love to hear from you.